Thursday, May 17, 2012
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Feb 12

I cannot reset my password

If you get a message when you try and reset your password saying your Token is Invalid, please check the following.

  • Did you use the same email address that you registered with initially?apply f2
    • The system checks your request for a reminder against its register of email addresses, it will send the token to the email you put in the reminder box.
      If they are not the same your Token will fail.

  • Have you used the same Username? apply f2
    • This is the Username you used when you first registered. It could look like this:

Peter.Chan

If you are still stuck please send me an email and I will reset your password for you.  con info

YIR

David Shelton-Smith